The Claims Process

If you've been injured due to an accident that wasn't your fault, been a victim of professional negligence, or you have suffered at the hands of a faulty product, you could be entitled to compensation. Our claims process is simple; no complicated questions, no confusing forms, and we work on a no win no fee basis. Start your claim with us today.

Start your claim now
Step 1. Get in touch with us
Step 2. Discuss your claim
Step 3. Process your claim

Get in touch with us

If you or someone you love has sustained serious injuries as a result of an accident that wasn't your fault then it’s time to get in contact with us. Simply pick up the phone or use our online contact form to chat with our friendly and expert team.

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Discuss your claim with us

Filing a claim starts with one simple phone call. When you speak with us it’s an opportunity for you to discuss every detail of your accident and the injuries you sustained. By picking up the phone you’re taking the next step towards your new life and getting the support and compensation you deserve.

Process your claim

Once you've decided to move forward with your claim, you’ll begin a process that follows the routes shown below. Dependent on whether the person who caused your injury accepts or rejects responsibility will depend on which route you take. But your solicitor is on hand to deal with every step and to guide you through the process.


Responsibility is accepted

Hopefully, the person/s in question will accept responsibility for the injuries they caused you. If so, then your chosen solicitor will negotiate the level of compensation you require.

Your injuries are assessed

We want to make sure that your injuries are checked over by an independent medical expert. That way we can gauge the full extent of your serious injuries and make sure that your compensation is in accordance with any help and support you may need now and in the future. We leave no stone unturned. Our medical experts will come to you, so there is no additional hassle for you to deal with.

A report is provided

Our medical experts will provide your solicitor with a report; one that they’ll share with you. Your solicitor will use this to base the value of your claim and to inform the responsible parties of the exact cost of your losses.

Your claim is valued

The accident in which you sustained serious injuries will be fully investigated. With all the additional evidence and supportive medial records, it’ll then be up to the responsible party/ies to accept or reject liability for your accident.

An agreement is made

Once responsibility has been accepted a settlement can be agreed. It’s at this point that you will receive your compensation cheque, which will officially finalise your claim. If, those held responsible for your accident reject your claim then the following route will be followed by your solicitor.


Responsibility is rejected

If the party/ies involved reject responsibility for your serious injuries then the claim will be entered into a no win no fee arrangement that is dealt with in court.

You’re representation

It’s important that you don’t worry about your claim at this point and to note that your solicitor will both represent and present your case on your behalf.

Your solicitors letter

After further investigation, the responsible party/ies will have to confirm whether they accept or reject liability for your accident.

Expert assessment and advice

At First4lawyers we want to provide you with the highest level of service where your compensation claim is concerned. Our expert team offer:

  • High levels of service
  • Friendly and informative advice
  • A commitment to you
  • An understanding and listening ear