FAQs

We want you to be informed and empowered both before and throughout your claim with us. We have listed some commonly asked questions below or alternatively give us a call to speak to one of our expert advisers. Please click each title to view the answer.

What types of expenses can I claim for?

There are two types of losses that you can claim for; any financial losses you have suffered as a direct impact of your injury and compensation for the actual injury. Your legal advisor at First4lawyers will work with you to identify these losses to ensure you’re claiming for money that is rightfully yours. The key things you can claim for are:

  • Compensation based on the severity of your injury
  • Loss of earning through absence from work
  • The cost of any treatment required
  • The cost of any prescriptions for medicine
  • Any equipment or aids to help your recovery
  • Traveling expenses to and from medical appointments
  • Any increased bills due to being homebound or requiring extra help
  • Cancelled holidays or activities you can’t attend because of your injury
  • Vehicle hire, storage or repair costs if it was damaged in the accident

For more detail on and how you can claim for these expenses contact one of our advisors today on 0800 779 7862, complete a claim form or view more information on what you can claim for.

How long do I have to make a claim?

Typically you have up to three years to make a serious injury claim if you’re aged 18 or over but timeframes do vary depending on your age and individual circumstances. There are different rules for cases that concern industrial disease, medical negligence and criminal injury claims.

Also, if the accident involved someone who was under the age of 18 then the three years won’t start until their 18th birthday.

To find out if you have a claim is still within the appropriate timeframe why not contact our team today on 0800 779 7862 or start a claim online via our claim form

Is your service free?

First4lawyers’ initial service is free to all of our accident victims and their families. We will review your claim at no charge and your initial consultation with a solicitor will also be free.

We’re paid by our panel of solicitors because we provide a service that saves them both time and money. This enables us to pick the best serious injury solicitors out there to get the maximum compensation for our clients.

Once your case is taken on you will enter into a no win no fee agreement which means that if your case is unsuccessful you will not have to pay any legal costs. If you win your case then most of the legal fees will be covered by the defendant but you may be required to cover some of the costs from your compensation.

This fee will be discussed prior to commencing your case and will be fixed in advance of any work happening.

For more details about our service speak to our team on 0800 779 7862.

What does no win no fee mean?

One way of funding your compensation claim is a “No Win No Fee” agreement, also known as a “Conditional Fee Agreement”.

This means you will not be required to pay your solicitor a penny for their services if your claim is unsuccessful. There are no upfront or unexpected costs, meaning that making a claim with us is risk and stress-free. Simply let our specialist solicitors do the hard work while you focus on recovering from your accident.

You and your solicitor agree that you will only have to pay your solicitor’s fees if you win your case. There are very few exceptions to this but your solicitor will explain this to you before you start your claim.

How do I make a claim?

It couldn’t be easier to make a claim. Either submit an online enquiry or call us 0800 779 7862 and one of our experienced, legally qualified claims advisors will talk through how your serious injury happened.

We will then quickly advise you if you have a case or not and if you do will pass you on to the most relevant specialist solicitor to make your claim. They will do all the work needed to represent you and get the most appropriate outcome for your case.

Alternatively you can call us on 0800 779 7862 and speak to one of our expert advisors.

Why should I use First4lawyers?

At First4lawyers we understand that right now your main focus is getting yourself back to good health. Making a claim for compensation for an accident that wasn’t your fault can be frustrating, intimidating, and an unnecessary worry for you. But we’re here to help you through every step of the process.

Choosing the right solicitor can be a daunting process, which is why me make it simple. We’re experts in dealing with serious injury claims, which is why we’ve won Injury Firm of the Year two years running. At First4lawyers we not only handle all claims in a professional manner, but with a listening and understanding ear too.

How much will it cost me to make a claim?

First4lawyers operates a no win no fee system. In essence this means you only pay a contribution to the cost of your claim upon successfully winning the claim.

If you are worried about the costs of legal assistance, our No Win No Fee service can help.

There are no upfront fees. You do not need to cover any costs to start your claim. If your claim is unsuccessful, you will not have to pay a penny to your solicitor. If a claim is successful, then the majority of your solicitor’s fees will be recovered from the other side’s insurers and you may need to make a contribution from your compensation, but this will be a percentage previously agreed with you.

You can call us or request a free call-back to discuss your situation and whether you have a case to make a claim.

How much compensation will I get?

It’s often hard to state exactly how much compensation you could receive if you or a loved one has sustained a serious injury. Our compensation guide will help you to establish the different levels of compensation.

To give you a brief understanding here are two different areas in which can claim:

“General Damages” – This is the compensation awarded to you for pain and suffering sustained, and for the loss of enjoyment of life in areas such as hobbies.

“Special Damages” – This is the compensation awarded to you for loss of earnings, future loss of earnings and any costs for rehabilitation, nursing care, prescription costs and anything that helps you to recover from the injuries you’ve sustained.

Every compensation claim is different, which is why we treat it as such. Once you’ve agreed to proceed with your serious injury claim your solicitor will be able to guide you further as to how much compensation you can expect to receive.

To find out more about the different levels of compensation speak to one of our expert advisers on 0800 779 7862 or complete our claims form.

Who can I claim against?

In reality, if someone or an organisation has caused you to sustain a serious injury through an accident or incident that wasn’t your fault then you have a potential claim.

Accidents and mistakes happen. However, when negligence is involved because health and safety procedures aren’t followed, or an accident occurs that leaves you out of pocket then you have a right to claim compensation and seek the justice that ensures someone else doesn’t suffer in the future.

Understandably people feel nervous about making a claim, especially if it involves a friend, family member, employer or medical professional. Accidents do happen, that’s why people and businesses have insurance. It’s there to help put things right if things go wrong.

Seeking compensation can seem like a daunting task but at First4lawyers it’s our responsibility to make it as stress free as possible for you. That’s one of the reasons we won Injury Firm of the Year for two years running.

So for a no-obligation discussion about your potential claim either call us on 0800 779 7862 or complete short claim form today.

How do I know if I have got a serious injury claim?

In essence, any injury that you’ve sustained within a preventable incident or accident could become a serious injury claim. As a result of this incident you will have suffered one of the following:

  • A serious physical injury such as loss of a limb, serious head trauma, hearing loss or the loss of limbs or the use of limbs
  • And in extreme cases, even death

Personal injuries are not just limited to slips, trips and falls, examples include injuries caused by:

  • Accidents in the workplace or work-related illnesses such as a disease caused by exposure to harmful substances
  • Traffic accidents either as a pedestrian, passenger or driver
  • Tripping over defective paving stones or are injured in public places
  • Birth complications
  • Errors in medical treatment, misdiagnosis or by being given the wrong medication that have lead to serious side affects

One of our experienced advisors can quickly tell you if you have a personal injury claim so either call them on 0800 779 7862 or complete our claims form for a no-obligation review of your case.

How long does it take to make a claim?

Because every case is different it’s very difficult to say how long a claim will take. There are a lot of variable factors involved, such as whether or not the defendant admits liability or not. Also, serious injury cases can often take a lot longer than smaller personal injury cases due to the nature of the injuries. Once you’ve made a claim, your solicitor will have a better indication of how long the claims process may take. But rest-assured, our pre-screened panel of solicitors will work extremely hard to move your case forward as quickly as possible to try and get you the maximum level of compensation.